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This section lists the status codes you can receive when using the License Administrator.
This means that the Pervasive.SQL client tried to release a license (one user count, in this instance) but the client either had not acquired a license (one user count) from the server or had acquired a license for a different product.
An application attempted to obtain the license (a user count) for a product, for example Pervasive.SQL 9 SP1 (9.1) Server or Pervasive.SQL 9 SP1 (9.1) Workgroup, but no license has been applied for the product. Ensure that a license has been applied for the product before attempting to obtain the license information.
The license key you attempted to apply contains one or more invalid characters. All alphanumeric characters (upper or lower case) are permitted except for "i" and "o." Lower case letters are automatically converted to upper case.
Correct any invalid characters in the license key and apply the key again.
The license key an application attempted to apply is not a valid license because the Product Type is invalid. The permissible types are permanent and temporary.
Ensure that you have a valid license key issued by Pervasive Software or by your application vendor if the Pervasive.SQL database engine is embedded in an application.
The length of the license key you attempted to apply exceeds the maximum length allowed for a key (24 characters). Ensure that the license key contains 24 characters.
The license key you are trying to remove does not exist. The license key may have already been removed.
If you are using the License Administrator GUI to remove the key, press F5 or click Refresh to redisplay the list of applied licenses. Check the refreshed list for the license key you were trying to remove. If the license key still appears to exist, exit then restart License Administrator.
This means that the overall user count is zero, and that all of the installed licenses are temporary ones that have expired. Install one or more valid licenses, temporary or permanent, to increase the user count beyond zero.
You have attempted to remove a temporary license. Temporary licenses cannot be removed; they become invalid after their expiration date. Verify that the license you want to remove is a type that can be removed.
Note that the permanent license provided with Pervasive.SQL Workgroup cannot be removed.
The license key you are attempting to apply has already been applied (installed). You cannot reapply a license once it has been installed unless you remove it first. Temporary licenses cannot be removed.
If you are using the License Administrator GUI to apply the license, press F5 or click Refresh to redisplay the list of applied licenses. Check the refreshed list for the license you were trying to apply. If the license still does not appear in the list, exit then restart License Administrator.
The license key you attempted to apply is not a valid license. Ensure that you have a valid license key issued by Pervasive Software or by your application vendor if the Pervasive.SQL database engine is embedded in an application.
If you are using the License Administrator GUI to apply the key, repaste or retype the key into the License Key field, then click Apply License Key.
The license key you attempted to apply is not a valid license because the name of the Pervasive.SQL product in the key is not Pervasive.SQL 9 SP1 (9.1) Server or Pervasive.SQL 9 SP1 (9.1) Workgroup. Only these two product IDs are supported at this time.
Ensure that you have a valid license key issued by Pervasive Software or by your application vendor if the Pervasive.SQL database engine is embedded in an application.
The length of the license key you attempted to apply exceeds the maximum length allowed for a key (24 characters). Ensure that the license key contains 24 characters.
License Administrator is unable to connect to the remote server. This could indicate the following:
License Administrator is unable to connect to the database engine on the local machine (the machine on which License Administrator is running). Ensure that a database engine is installed and running on the local machine. Follow the steps in Verifying Database Engine is Running in Getting Started with Pervasive.SQL (Server edition) to ensure the database engine is running.
The license or licenses you are attempting to remove cannot be removed. Temporary licenses cannot be removed; they become invalid after their expiration date.
Verify that the license you want to remove is a type that can be removed. The permanent license provided with Pervasive.SQL Workgroup, for example, cannot be removed.
The temporary, trial, license you are attempting to install has expired, and one of the following is true:
The Pervasive.SQL product cannot be installed without a valid license. Click Continue if you have a valid license to apply. If you need an additional trial period, you may request a new trial license from Pervasive Software.
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