Support Information

We want to make sure you have the most satisfying customer experience possible. Read on to see the methods to reach us with us with any issues, questions or suggestions.

Phone -
For Sales, call 1.888.296.5969
For Support, call 1.800.287.4383

Forums -
Use the form below to post your idea, question or problem to our Community and our team will respond to you directly. (Note: The option to post privately is enabled).

  Need to Cancel? See your options:
- Login at www.pervasive.com/galaxy > Click ‘Account’ (at the top of the screen) > Select ‘Billing’ (from the options on the left of the screen) > Select your Subscription and cancel there.
- Call 1.800.287.4383 to have us assist.

Looking for refund information? Refer to the ‘End User License Agreement’ located on the Product Page that corresponds to the product you are using for specific details.